![]() ![]() Scroll to the bottom of the screen and tap the Backups button.Open the Settings app on your iPhone, scroll down, and tap the iCloud button.Like I stated earlier, the first step in this process is to back up your iPhone to iCloud. This will erase all bugs from your iPhone that may be preventing iTunes backups while keeping a copy of your data backed up in the cloud. If after trying these troubleshooting steps you’re still having issues backing up your iPhone, you may have to backup your iPhone to iCloud and perform a DFU restore. You can now try and backup your iPhone again in iTunes.Ĥ. Click the OK button at the bottom righthand corner of the screen to confirm you’d like to delete the backup.Then, click the Delete button at the middle of the screen to delete its backup. Find your device’s name at the center of the screen and click on it to select its backup.Click the Devices button from the top of the pop-up window.Click the iTunes button at the upper, righthand corner of your computer’s screen and click Preferences from the drop-down menu.How Do I Delete Old Backups From iTunes On My Mac? However, this isn’t the end of the world if you’ll be replacing the old backup with a new one anyway. Unfortunately, the only easy way to fix this is by deleting old backups. Sometimes old backups can interfere with iTunes when it’s attempting to backup. This error can often be fixed by using a new USB cable and different USB port on your computer to sync your iPhone to your computer - make sure to give it a shot! 3. If you’re getting the dreaded “iTunes could not backup because the iPhone disconnected” error, there may be an issue with your computer’s USB port or your iPhone’s USB cable. Try A Different USB Port And Lightning Cable If your copy of iTunes is already up to date, a confirmation window will appear displaying your iTunes’ software version number.Ģ. iTunes will then walk you through the update process if it’s out of date. Click the Check For Updates button on the drop-down menu.Click iTunes in the menu bar in the upper right-hand corner of your Mac’s screen.First off, one of the most common reasons for iPhone backups to fail is that iTunes is out of date on your Mac. ![]()
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